Article 4 (1) (b) (i) of the Right to Information Act, 2005

Particulars of organization, functions and duties of the  Passport Office, Bhopal

Historical Background

Passport Office, Bhopal was inaugurated on 17nth October, 1978 by   Hon. Shri. Atal Behari Vajpayee, External Affairs Minister, Government of India. Since then, this office  has been catering to ever increasing demand of passports from the citizens of the state of Madhya Pradesh.

Passport Office, Bhopal is located at 2nd Floor, Gangotri Complex, T.T. Nagar, Bhopal. Bhopal is the capital of Madhya Pradesh and is also known as the city of lakes. Located in the heart of the city, it is surrounded by the best shopping market in Bhopal. This is about 6 k.m. from  Bhopal Railway Station, 7 k.m. from  Bhopal Bus Stand and 13 k.m. from Bhopal Airport.

The hierarchy at the  Passport Office, Bhopal includes 2 stages:

1.  Superintendent

2.  Passport Officer

 Functions and Duties

This office deals with the issuance of passport/travel document to the residents of all the following  50 districts in the state of Madhya Pradesh

1.  Badwani
2.  Balaghat
3.  Betul
4.  Bhind
5.  Bhopal
6.  Chhatarpur
7.  Chhindwara
8.  Damoh
9.  Datia
10. Dewas
11. Dhar
12. Dindori
13. Guna
14. Gwalior
15. Harda
16. Hoshangabad
17. Indore

18. Jabalpur
19. Jhabua
20. Katni
21. Khandwa
22. Khargone
23. Mandla
24. Mandsaur
25. Morena
26. Narsinghpur
27. Neemuch
28. Panna
29. Raisen
30. Rajgarh
31. Ratlam
32. Rewa
33. Sagar
34. Satna

35. Sehore
36. Seoni
37. Shahdol
38. Shajapur
39. Sheopur
40. Shivpuri
41. Sidhi
42. Tikamgarh
43. Ujjain
44. Umariya
45. Vidisha
46. Annupur
47. Ashoknagar
48. Burhanpur
49. Alirajpur
50. Singrauli




Article 4 (1) (b) (ii) of the Right to Information Act, 2005

Powers and duties of the employees of the  Passport Office, Bhopal

Passport Officers have been designated as Heads of Offices. For the smooth running of the offices, certain financial powers has been delegated to them. The financial powers of employees of Passport Office has been detailed in delegation of Financial Power Rule, 1978 and subsequent orders issued in reference to the delegation of Financial Power Rules. These powers may be seen at Annexure of delegation of financial rules and Passport Rules.  Other powers of the officials of Passport Office are derived from the Passport Act. This Act and rules  is already on the MEA's website www.mea.gov.in. The duties of officers and employees of this office flow from the Passport Act and Passport Rules website www.mea.gov.in.




Procedures followed in the decision making process, including channels of supervision and authority:

Article 4 (1) (b) (iii) of the Right to Information Act, 2005

The  Passport Office, Bhopal  follows the procedure indicated in Passport Manual 2001 for decision making in issuance of passports. The officers from the Superintendent to Passport Officer level have been designated as Passport Issuing Authority(PIA) for issuance of passport and take decisions/actions with the help of Assistant, UDC, LDC posted in the section in accordance with Passport Act, Passport Rules and Passport Manual .




                                                 Sale of forms


Scrutiny at Counter

Scrutiny of Postal Application

  Travel  Agent’s


District Passport  Cell Application

Speed Post Centers


                                                     Cash Counter


                                                PV\CID issue.


                               Detail Entry/Verification and modification of data


                                     Scanning of photograph and signature  




                 Dealing Section for PV\CID Link & Processing of Files


                                Passport Issuing Authorities For Order


Dealing Section for Movement of     objection Cases

Passport No. Allotment in Clear Cases


                                                                            Passport Printing Section


                                                                       Passport Lamination Section


                                                                                For Signature to PIAS


Delivery at Counter    

Despatch Section



                                                                                      Record Section


In other  administrative matters, Dealing Assistant submits the files to  the Officer-in-charge of concerned section who in turn submits to  Passport Officer. If necessary, matter  is referred to the CPV Division, Ministry of External Affairs for final approval. The office also  follows the guidelines issued by other Departments, particularly the Cabinet Secretariat http://www.mpa.nic.in, the Ministry of Parliamentary affairs http://www.mpa.nic.in and the Ministry of Personnel, Public Grievances and Pensions http://persmin.nic.in. and Ministry of HomeAffairs(Rajbhasha).



Norms set by the Ministry for the discharge of its functions


Article 4 (1) (b) (iv) of the Right to Information Act, 2005

The  Passport Office, Bhopal  discharge of its functions as per the norms laid down by the CPV Division, Ministry of External Affairs, New Delhi. It is our endeavor that all files are disposed of within the stipulated time frame for issuance of passport subject to completion of documentations and usual checks. The norms are available at http://www.passport.gov.in.









Rules, regulations, instructions, manuals and records held by or under the control of the  Passport Office, Bhopal  used by its employees for discharging its functions


Article 4 (1) (b) (v) of the Right to Information Act, 2005 - Passport Act & Passport Rules

These are  already available on the MEA’s  website http://www.mea.gov.in  In addition, the Passport Office also utilizes the relevant rules, regulations and orders of the Government of India, such as Civil Service Conduct Rules, Central Civil Service Leave Travel Concession Rules, Central Service Leave Rules, Civil Service Pension Rules, Provident Fund Rules, General Financial Rules, Fundamental and Supplementary Rules, etc. These rules are already in the public domain as printed priced publications.




Statement of the categories of documents that are held by the Ministry or under its control.


Article 4(1) (b) (vi) of the right to Information Act , 2005.

The following documents are held by this office:-

(i)   Passport Application Forms

(ii)  India International  Ordinary Passport Booklets (including Jumbo ppts)

iii)  Official Passports

iv)  Diplomatic Passports

v)  Certificate of identity




Arrangement for consultation with or representation by the members of the public in relation to formulation of policies or implementation thereof:


Article 4 (1) (b) (vii) of the Right to Information Act, 2005

The  Passport Office, Bhopal does not  deal directly with the members of the public in relation to formation of polices or implementation thereof. The matter is being looked after at the level of MEA







Statement of boards, councils, committees and other bodies


Article 4 (1) (b) (viii) of the Right to Information Act, 2005




Directory of officers and employees and monthly remuneration

Article 4 (1) (b) (ix) & (x) of the Right to Information Act, 2005


Name of PIA / Officer


Ms. L.K. Waghela

Acting Passport Officer

Mr. Deoman Hedaoo


Ms. Nisha Shukla


Mr. Devendra Jain


Details of monthly remuneration of officers and staff of  Passport Office, Bhopal



Pay scale

Grade Pay


Deputy Passport Officer

PB-3 Rs.15,600-39,100



Asst. Passport Officer

 PB-3 Rs.15,600-39,100




 PB-2 Rs.9,300-34,800



Stenographer – Gr-II

PB-2 Rs.9300-34800




 PB-2 Rs.9,300-34,800




 PB-1 Rs.5,200-20,200




PB-1 Rs. 5,200-20,200



Office Assistants

 PB-1 Rs.5,200-20,200











Budget allocated to each agency, indicating particulars of all plans, proposed expenditures and reports on disbursements made


Article 4 (1) (b) (xi) of the Right to Information Act, 2005

Abstract of budget estimates 2010-2011  &  expenditure


Approved BE


Actual Expenditure

Updated till 30/06/2010

























Minor Works









Manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries


Article 4 (1) (b) (xii) of the Right to Information Act, 2005

The  Passport Office, Bhopal does not have any subsidy programmes



Particulars of recipients of concessions, permits or authorizations granted by the  Passport Office, Bhopal


Article 4 (1) (b) (xiii) of the Right to Information Act, 2005

List of Travel Agents recognized for submission of filled passport application forms to the  Passport Office, Bhopal ---






Details in respect of the information , available to or held by it, reduced in an electronic form


Article 4 (1) (b) (xiv) of the Right to Information Act, 2005

All information regarding issuance of passports and status thereof have been uploaded on website http://www.passport.gov.in


Particulars of facilities available to citizens for obtaining information

Article 4 (1) (b) (xv) of the Right to Information Act, 2005

Citizens can obtain information through the web-site of the office at http://passport.gov.in/bhopal.html They could also consult the mea.gov.in and  the Ministry of External Affairs, online, at http://www.mealib.nic.in Apart form this citizens are provided passport issuance information through Enquiry Counters and also by telephone. Citizens can also visit the officers during office hours on all working days between 10.30 am to 1.00 pm. Some of the instructions are also displayed on the notice boards of the Passport Office.



The names, designations and other particulars of the Public Information Officers

Article 4 (1) (b) (xvi) of the Right to Information Act, 2005

Appellate Authority
Sh. Muktesh Kumar Pardeshi,
Joint Secretary (PSP) & Chief Passport Officer,
Room No. 8, Patiala House,
Ministry of External Affairs, Tilak Marg,
New Delhi -110001
Fax no +91-11-23782821
E-mail :

Central Public Information Officer

Smt L.K. Waghela
Acting Passport Officer
Passport Office,
2nd Floor, Gangotri Complex,
T.T. Nagar, Bhopal - 462 003
 Fax Number            :  +91-755-2774276

  E-Mail                     :  rpo.bhopal@mea.gov.in



Such other information as may be prescribed; and thereafter update these publications every year


Article 4 (1) (b) (xvii) of the Right to Information Act, 2005

All such information as may be prescribed are updated every year on website.